customer onboarding
Customer Relationships Management with Email
Email marketing has the single highest average ROI of all digital marketing channels, with an average of $38 for every $1...
The Role of Data in Customer Retention
Many organizations put all their effort into acquiring new customers rather than working to retain them. But a business’s success lies...
Customer Onboarding: Top 10 Mistakes to Avoid
Customer onboarding sets the expectations and conventions for your business relationship. Therefore, it becomes important to prioritize onboarding and give the...
How do mass layoffs affect diversity at work?
Companies hired during the pandemic, and there was a significant increase in the hiring rate of workers. But as time goes...
How to measure onboarding success?
Asking new hires about your onboarding process can be difficult and sometimes ineffective, as they cannot tell you bluntly how they...
8 Best tips for Customer retention
Onboarding new customers is always expensive for any business; hence, most companies attempt to improve customer retention. However, with increased competition and...
Customer onboarding top 10 best practices
Your customer onboarding process determines if your customers will be retained or not. You must have a definite process for onboarding...
Customer experience trends to follow in 2023?
Brands are now increasingly understanding the importance of customer experience trends and how to enhance them for better customer retention and...
9 ways to amplify customer engagement with your Academy
Customer engagement is a tricky affair! You want to be expressive and natural but do not want to overburden anyone with...
